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Thursday, February 15, 2007

Brief Comments On Jet Blue

Jet Blue passengers trapped on plane for 8 hours. CNN International:

    The plane was like a "sound-proofed coffin" when the windows were iced over, said Carolyn Faucher, another stranded passenger.

    Greenberg said she and other passengers were getting testy because the flight attendants told them they couldn't hand out food or water until the plane had been grounded for at least four hours, citing a Federal Aviation Administration rule. At least two of the passengers were diabetic.

    Another passenger said there was no power, and flight attendants had to keep opening the doors so they could breathe comfortably.

Jet Blue Says, "Sorry!" Business Week:

    The company later apologized and said it would offer refunds and free flights to passengers delayed on-board a plane for more than three hours.

    The story was front-page news for both New York tabloid newspapers and dominated local television coverage.

The free upgrades are great, thanks. But let me add one other thing to this fiasco, and it applies to any and all airlines:

If I'm a passenger, after three hours of being held captive on a immobile airplane, anyone sitting within three feet of me - with or without their consent - is seated in the Smoking Permitted Section.


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